Terms and Conditions

Reservation and Payment Policy:

  1. Reservations can be made via phone, email, or through our official website.

  2. A valid credit card is required to secure a reservation.

  3. Full payment is required upon check-in.

  4. We accept cash, credit cards, and debit cards for payment.

Cancellation Policy:

  1. Cancellations made within 48 hours of the check-in date will incur a one-night charge.

  2. No-shows will be charged for the entire reservation period.

Check-in and Check-out:

  1. Check-in time is at 12:00 PM, and check-out time is at 11:00 AM.

  2. Early check-in and late check-out are subject to availability and may incur additional charges.

Smoking Policy:

  1. Smoking is strictly prohibited in all indoor areas of the hotel, including rooms and common areas.

  2. Guests who violate this policy will be charged a cleaning fee.

Damage Policy:

  1. Guests will be held responsible for any damage caused to hotel property during their stay.

  2. The cost of repairing or replacing damaged items will be charged to the guest's credit card.

Pet Policy:

  1. Pets are not allowed on the premises, with the exception of service animals.

Noise and Disturbance Policy:

  1. Guests are expected to respect the peace and privacy of other guests.

  2. Excessive noise and disturbances will not be tolerated, and guests may be asked to leave without a refund.

Safety and Security:

  1. The hotel is equipped with security cameras and safety measures for the protection of guests and their belongings.

  2. Guests are advised to use the in-room safe for storing valuables.

Liability

  1. The hotel is not liable for any loss, damage, or injury to guests or their property during their stay, unless caused by the negligence of the hotel.

Right to Refuse Service:

  1. The hotel reserves the right to refuse service to anyone who violates hotel policies or behaves in a manner deemed disruptive or inappropriate.

Unmarried Couples Policy:

  1. Unmarried couples above the age of 18 are welcome to stay at our hotel.

  2. Couples are required to present valid identification proof upon check-in.

  3. Local identification cards are not accepted as valid identification.

  4. Only couples with valid identification proving their age will be allowed to check-in.

By making a reservation and/or staying at Aliza Hotel And Banquet, guests agree to abide by these terms and conditions. Management reserves the right to update or modify these terms at any time without prior notice.

If you have any queries regarding any of our terms, please contact us for further clarification.

Aliza Hotel And Banquet

A Unit Of Tausif Guest House Pvt. Ltd

Phone: 7003494268

Email: alizahotel2@gmail.com

24, Collin St, Esplanade, Janbazar, Taltala, Kolkata, West Bengal 700016